Privacy Policy

 

Welcome to Tzoo International. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through tzoo.shop

By using our Website or purchasing our products, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our Website, we may collect the following information:

Information You Provide

When you place an order, contact us, or otherwise interact with our Website, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase information
• Product sizes and customization details, if applicable
• Payment information necessary to process your order
• Information you provide when contacting customer support

Information Collected Automatically

When you browse our Website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and Website activity
• Referring website
• Approximate location derived from IP address
• Date and time of visits
• Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Arrange delivery of purchased products
• Process payments
• Communicate with you about your orders
• Respond to questions and customer-service requests
• Provide order confirmations and shipping updates
• Improve our Website, products, and services
• Detect and prevent fraud, abuse, or unauthorized activity
• Maintain the security of our Website
• Comply with applicable legal and regulatory requirements
• Send marketing communications where permitted by law and, where required, with your consent

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete payment-card information on our own servers.

Your payment information may be handled directly by the payment provider according to its own privacy policy and security practices.

Payment provider(s): Xpay International Payment Gateway's 

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to make the Website function properly and to understand how visitors use it.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping and delivery companies
• Website hosting and technology providers
• E-commerce service providers
• Analytics providers
• Marketing and advertising providers, where applicable
• Professional advisers
• Government authorities or law-enforcement agencies when legally required

These third parties may only receive information reasonably necessary to provide their services or fulfill a legitimate business or legal purpose.

6. Children's Privacy

Our products may be designed for or purchased for children, including children's football kits. However, our Website is intended for parents, guardians, and other adults making purchases on behalf of children.

We do not knowingly seek to collect personal information directly from children.

If a parent or guardian believes that a child has provided personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, delete the information.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information
• Opt out of marketing communications

To exercise applicable rights, contact us using the details below. We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you have provided your contact information and applicable law permits it, we may send you information about products, promotions, or offers.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in those communications or by contacting us.

Transactional messages, such as order confirmations and delivery updates, may still be sent when necessary to complete your purchase.

11. Third-Party Websites

Our Website may contain links to third-party websites, services, social-media platforms, or payment providers.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.

12. International Data Transfers

Depending on the service providers we use, your information may be processed or stored in countries other than the country in which you live.

Where applicable, we will take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, or legal requirements.

Any updated Privacy Policy will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Business Name: Tzoo International
Website: tzoo.shop
Email: tzoointernational@gmail.com
Phone: WhatsApp 24/7 Open +92 370 4394530 

Last Updated: August 29, 2024